Norm Goodman served as Chief of the Indonesian Service at VOA from October 2000 until his appointment as Acting Director of the East Asia and Pacific Division in June 2016. Norm oversees a division that produces multimedia programming in Khmer (Cambodian), Mandarin, Cantonese, Indonesian, Korean, Lao, Burmese, Thai, Tibetan and Vietnamese.
During his tenure as Indonesian Service Chief, the Service transformed from a basic shortwave radio operation to a multimedia and affiliated-based enterprise. There are now over 400 radio and TV affiliates across Indonesia. Audience figures have gone from less than 1% of the Indonesian adult population per week in 1999 to more than 28% in 2016.
Prior to coming to VOA, Norm lived and worked overseas for nearly 20 years. In Malaysia (3 years) he served as a Peace Corps Volunteer and later conducted his dissertation research. In Indonesia (10 years) and Thailand (3+ years), Norm served as the Representative and Regional Director for the Institute of International Education (IIE) managing USAID and private scholarship and training programs, and the testing programs of the Educational Testing Service (ETS). In 1997, Norm moved to Cairo, Egypt to serve as IIE’s Chief of Party on the USAID Development Training II Project, at the time USAID’s largest training program in the world.
Norm earned his Ph.D. in International Development Education from Stanford University. He also holds a Masters degree in Education from the University of California at Santa Cruz and a Masters degree in Sociology from Stanford University. His B.A. is in Political Science from Stanford. Norm was also a Joint Doctoral Research Intern at the East West Center in Honolulu.